Seattle, WA

I design software
for complicated work.

I’m Jesse, a lead product designer at Cityblock Health. I design AI-assisted workflows, mobile experiences, and the systems behind complex operations. Previously at Amazon and Carta.

See the work

Selected work

  1. Cityblock Health / 2025–2026 Organizing the Care Team’s Working Day Rebuilt the care-team Inbox around calls and tasks, with 18% fewer clicks from opening a task to calling a member. Lead product designer View case study
  2. Amazon Logistics / 2016–2018 Amazon Delivery Partner Platform Three connected products for planning driver schedules, managing live operations, and reconciling completed work for payment. Senior UX designer View case study
  3. Cityblock Health / 2025–2026 Commonplace Design System A shared company metric, reusable components in building tools, and distributed ownership of Cityblock's design system. Lead product designer View case study
  4. Cityblock Health / 2025–2026 Care Plan Versioning One care-plan history across three contractual workflows, plus a post-launch fix that cut average time open from 9.7 to 2.3 calendar days. Lead product designer View case study
  5. Cityblock Health / 2026 AI-assisted Care Vision An exploratory care vision defining what AI could support and what stays human; it informed investment in reliable member data. Lead product designer View case study
  6. Amazon / 2020–2021 Amazon Explore Customer and guide interfaces for live remote experiences, adapted from private sessions to more affordable groups. Senior UX designer View case study
  7. Carta / 2022–2023 Public Communications A tool for public company administrators to communicate stock-related information to thousands of stakeholders without leaving Carta. Senior product designer View case study
  8. Coyote Logistics / 2015 My Tasks A queue for completing carrier updates, released as loads updated without a representative's call grew beyond 40%. Senior product designer View case study

Contact

Let’s talk about your team and the work ahead.

jesset@me.com