Seattle, WA
I design software for complicated work.
I’m Jesse, a product designer who turns dense systems and high-stakes workflows into software people can understand.
See the workWork
11 projects, one kind of problem.
- Intelligent PrioritizationReplacing a daily manual to-do ritual with an inbox that builds the list. 18% fewer clicks against a 15% goal.
- Product VisionA company-wide three-year vision built from post-reorg research, executive brainstorms, and twelve vignettes — presented to the board and now seeding H2 roadmaps.
- Care Plan VersioningVersioning for every market; publish and approval only where Tufts and AMH+ require them — woven into one product built to accept AI-generated plans later.
- Member Research V2Design lead on an AI-team rebuild of the least-trusted tool in Commons — user feedback, citation and chat UI, design-system consolidation, and an honest rollout.
- Commonplace Design SystemFive actions on Commonplace — measure platform health, protect the score, make the system legible to agents, and extend it to AI.
- Public CommunicationsA tool for public company administrators to communicate stock-related information to thousands of stakeholders without leaving Carta.
- Amazon ExploreDesigning a two-sided live experience, then changing its service model when customers loved it but rarely purchased it.
- Work SchedulingReplacing brittle spreadsheets with a scheduling tool for Amazon's network of third-party delivery companies.
- DispatchA fleet monitoring tool that gave Amazon's delivery partners visibility into driver location, route progress, and exceptions.
- Work TrackingRescuing a failed beta by turning mandatory data entry into an exception-based record of completed, payable delivery work.
- My TasksTurning scattered carrier obligations into an actionable work queue that helped self-tracking surpass 40%.
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