Jesse Trippe

Seattle, WA

I design software
for complicated work.

I’m Jesse, a lead product designer at Cityblock Health, working across care-team tools, product strategy, and design systems. Previously at Amazon and Carta.

See the work

Selected work

  1. Cityblock Health / 2025–2026 Organizing the Care Team’s Working Day Rebuilt the care-team Inbox around calls and tasks, with 18% fewer clicks from opening a task to calling a member. Lead product designer View case study
  2. Cityblock Health / 2026 Product Vision A three-year care vision that informed investment in reliable member data and prioritized outreach. Lead product designer View case study
  3. Cityblock Health / 2025–2026 Care Plan Versioning One care-plan history across three contractual workflows, plus a post-launch fix that cut average time open from 9.7 to 2.3 calendar days. Lead product designer View case study
  4. Cityblock Health / 2026 Member Research V2 Rebuilding an AI research tool around citations and chat, then responding to trust problems after rollout. Lead product designer View case study
  5. Cityblock Health / 2025–2026 Commonplace Design System A shared company metric, reusable components in building tools, and distributed ownership of Cityblock's design system. Lead product designer View case study
  6. Carta / 2022–2023 Public Communications A tool for public company administrators to communicate stock-related information to thousands of stakeholders without leaving Carta. Senior product designer View case study
  7. Amazon / 2020–2021 Amazon Explore Customer and guide interfaces for live remote experiences, adapted from private sessions to more affordable groups. Senior UX designer View case study
  8. Amazon Logistics / 2018 Work Scheduling Replacing brittle spreadsheets with a scheduling tool for Amazon's network of third-party delivery companies. Senior UX designer View case study
  9. Amazon Logistics / 2017 Dispatch A fleet monitoring tool that gave Amazon's delivery partners visibility into driver location, route progress, and exceptions. Senior UX designer View case study
  10. Amazon Logistics / 2016–2017 Work Tracking Reworking a failed beta so delivery companies reviewed payment exceptions in data Amazon already held. Senior UX designer View case study
  11. Coyote Logistics / 2015 My Tasks A queue for completing carrier updates, released as loads updated without a representative's call grew beyond 40%. Senior product designer View case study

Contact

Let’s talk about your team and the work ahead.

jesset@me.com