Seattle, WA
I design software
for complicated work.
I’m Jesse, a lead product designer at Cityblock Health. I design the tools about 700 care team members use to run their day, including shipped AI chat with sources they can check, and take my work from research to production code. Previously at Amazon and Carta.
See the workSelected work
Full case studies are password-protected. Email me for access.
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Complex workflows & implementation
Care Team Inbox
18% fewer clicks from opening a task to calling a member, for about 700 care team users.
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AI experiences & design systems
Commonplace Design System
Connected the design system to coding agents, with 59 of 60 components mapped to production code.
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Regulated workflows & follow-through
Care Plan Versioning
Average time open fell from 9.7 to 2.3 days after the handoff fix and supervisor training.
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More work
- Amazon Logistics / 2016–2018 Amazon Delivery Partner Platform Built for the delivery partners that grew into Amazon’s Delivery Service Partner program, now more than 4,400 businesses. Dispatch launched worldwide. View case study
- Cityblock Health / 2026 AI-assisted Care Vision Exploratory work presented to the CTO and board; it informed investment in member-data reliability. View case study
- Amazon / 2020–2021 Amazon Explore Private sessions rated 4.8/5; group sessions averaged $14.41, under the $17 target. View case study
- Carta / 2022–2023 Public Communications The messaging interface and individual recipient removal shipped, replacing spreadsheet exports for public-company administrators. View case study
- Coyote Logistics / 2015 My Tasks Prototype styling reached production, and other teams began developing My Tasks pages for their own workflows. View case study
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